Our Story
Starting its long history in customer and payment management, Appletree began its operations in Mauritius in April 2004. We setup a contact centre operation in Vacoas, within a 5500 sq. ft. facility, with over 85 operational call centre and BPO processing desks.
In 2018, we relocated our operations to Windsor building, Beau-Bassin. This move was in parallel to our shift in business model from BPO to a more specialised payment processing fintech. Making the best use of latest technological advances in online payment and touch technology to drive innovation in the financial local industry, our technical platform decentralised and became able to operate entirely from the ‘cloud’ harnessing Amazon’s AWS hosting facilities to provide a global dependable reach for our service.
In Mauritius Since 2004 and
supporting hundreds of
businesses.
What we do
With our roots firmly in customer service and subscription billing, Appletree offers tried and tested payment processing products as well as a contact centre facility with some of the best customer service specialists to be found. Our front end customer support team grew its experience managing customer contact from major subscription and Pay Per View television channels. Subscription and online billing became a speciality over the years, and we offer our integration and website services to any business that wants to take their sales journey online.
As our own services expanded, we found that compliance was an increasing requirement, and full compliance with the PCI DSS as a service provider was necessary. Embracing this challenge, we set about to find products and services that could help our journey to securely service our customers in a compliant manner. Upon struggling to find that service, we built it ourselves, and now offer our own fully PCI DSS compliant platform to all our merchants seeking a payment integration service that takes away the heavy security load.
Products & Services
A few of the services we provide – please contact us if you believe we can assist your business.