Products & Services
The Third Party Agent Registration Program is a Visa-mandated program established to ensure that Visa clients comply with the Visa Rules, Payment Card Industry Data Security Standard (PCI DSS) and other applicable security standards regarding their use of Third Party Agents (TPAs). Customer Relationship Management
Expertise
Agility in the face of
changing business needs, scalable and flexible
solutions to handle different integrated developments.
Solutions
Effective execution and
constant improvement,
driven by research team
whilst aligning operations with business objectives
and profitability
Compliance
Satisfaction
Customer centric culture among all stakeholders to deliver superior value to
our clients and your
customers.
Company History
Starting its long history in customer and payment management, Appletree traded from the turn of the century from its offices in Arlesey and Wolverhampton UK, until beginning its operations in Mauritius in April 2004. The company set up its offshore operation in Vacoas, within a 5500 sq. ft. facility, with over 85 operational call centre and BPO processing desks. Mauritius was selected because of its stable investment friendly regulatory regime, open to foreign investors and holding a strong consortium of human resource and talents.
In 2018, we relocated our operations to Windsor building, Beau-Bassin. This move was in parallel to our shift in business model from BPO to a more specialised payment processing fintech. Making the best use of latest technological advances in online payment and touch technology to drive innovation in the financial local industry, our technical platform decentralised and became able to operate entirely from the ‘cloud’ harnessing Amazon’s AWS hosting facilities to provide a global dependable reach for our service.
What The Company Does
With our roots firmly in customer service and subscription billing, Appletree offers tried and tested payment processing products as well as a contact centre facility with some of the best customer service specialists to be found. Our front end customer support team grew its experience managing customer contact from major subscription and Pay Per View television channels in the UK and Europe. Subscription and online billing became a speciality over the years, and we offer our integration and website services to any business that wants to take their sales journey online.
As our own services expanded, we found that compliance was an increasing requirement, and full compliance with the PCI DSS as a service provider was necessary. Embracing this challenge, we set about to find products and services that could help our journey to securely service our customers in a compliant manner. Upon struggling to find that service, we built it ourselves, and now offer our own PCI DSS Level One audited compliant platform as a Visa registered Service Provider to all our merchants seeking a payment integration service that takes away the heavy security load.
Products & Services
A few of the services we provide – Contact us if you think we can help your business.
Payment
Processing
Card Payment Integrations
E-commerce
services
Touch Screen
Kiosks
Software
development
API
Integration
Automated Billing
Systems
PCI compliant Contact
Centre services
Business Process Outsourcing
Customer Relationship
Management
Reporting
and Analytics
Subscriber
Management Systems
Catering To Clients’ Online Payment Needs
Appletree is able to offer payment technology services for all of their client’s online payment needs. We offer clients the kind of competitive edge it takes to thrive and succeed, by helping them overcome technological barriers and global regulations we help them expand their competitive advantage within the industry
Our services can be integrated to any online website in 2 ways:
1. A hosted payment page
2. An iframe payment page which can be embedded in the client’s website which will allow full flexibility of any page design upon checkout.
Compliance
What is PCI DSS?
PCI DSS (Payment Card Industry Data Security Standard) is the global data security standard that any business of any size must adhere to in order to accept payments card (Visa, MasterCard, American Express, JCB, Discovery) and to store, process and / or transmit cardholder data. It presents common sense steps that mirror best security practices.
Appletree (Mauritius) maintains full audited compliance with the PCI DSS as a Level One Service Provider, demonstrating a clear commitment and effort to ensure data security amongst card payment processes, and to take clear steps to ensure all data is held, processed and transmitted securely. This external audit attests to the way all management, storage and processing of payment card & customer data is carried out, and is the standard required of the world’s largest merchants and processors. This audit is an endorsement of Appletree’s security standards and allows it to process large volumes of transactions for any merchant.
Appletree maintains a registration with Visa as a validated Third Party Service Provider.
Are You Not Convinced Yet?
about how a payment solution works.
